Germany Customer Ambassador
This is a rare opportunity to join a respected and rapidly growing Bitcoin-based fintech business!
Bitrefill is the biggest and best crypto e-commerce site in the world. We are creating a circular economy, enabling people to opt out from the traditional banking system and choose freedom... We make it easy for people to live on crypto around the world.
Does this sound like something for you? Then keep reading :)
Why are we awesome?
Bitrefill believes in the freedom to work remotely and flexibly and we are built around this. But don’t fear, you will never feel lonely as you will have the opportunity to meet your coworkers in person at our team retreats every year. Some reasons people choose us are:
Freedom to work from anywhere
We pay and compensate well
25 days of paid annual leave
Paid parental leave
Health and remote workspace allowances
Our team retreats consist of two get-togethers every year. (Stockholm in the summer and a warmer location in the winter)
Curious about the Bitcoin country? We offer company-paid business trips to El Salvador.
Central office in Stockholm
We welcome the crypto curious and expert and are happy to help you learn and grow
We have a super-talented and passionate team who believe in our mission
Your Mission:
As a Bitrefill Customer Ambassador in Germany you will be our face locally and responsible for Bitrefill’s growth and success in Germany. You will also be the voice of local customers towards Bitrefill. We’re looking for someone who actively contributes to our marketing, sales and customer service, particularly for Germany. Bringing new ideas constantly and executing proactively.
Your Responsibilities:
- Engage with the local community online (and when possible in person)
- Attend and speak at local events as a Bitrefill representative
- Planning and executing local marketing campaigns
- Handle customer service requests and customer feedback
- Product testing and feedback to the engineering and product management teams
- Work with Marketing to develop growth strategies to support Bitrefill’s revenue and growth goals for Germany
- Proactively engage in cross-team collaboration, with marketing, product, and sales to achieve growth targets
You bring with you:
- You have your home base in Germany,
- Bitcoin/Crypto experience. You have a passion for the movement and experience from “Living on crypto”.
- Established network and reputation in your local Bitcoin/Crypto community
- Previous work experience from Marketing as you’ll have big responsibilities there!
- Great social and communication skills. You make and maintain friends wherever you go!
- A track record of great results, having delivered on projects independently and successfully
- Ability to handle ambiguity and know how to prioritize in a fast-paced environment
- You are full of ideas when it comes to expanding our customer base in Germany
- Fluent skills in English, as well in writing as in speaking
We offer:
- To become part of a passionate and talented team with high ambitions for a world where bitcoin is money for everyday use
- A challenging workplace and a great education when it comes to everything involving cryptocurrency
- Besides the salary thing ;-), awesome perks and benefits as well as competitive salary
- Department
- Ambassadors
- Locations
- Remote
- Remote status
- Fully Remote
- Employment type
- Part-time

Workplace & Culture
Wether you have a home office, are a digital nomad or able to work from our Stockholm office, you are welcome to break rules, get sh*t done, and have fun with us!
About Bitrefill
Bitrefill is the worlds largest crypto-only e-commerce site.
Our mission is to allow people to live on cryptocurrency as easily as possible, with no bank or exchange account required. We currently offer bill payments, digital gift cards, mobile refills and Lightning networking services for Bitcoin. We have grown to serve customers in 170+ countries, with a team of 50
Germany Customer Ambassador
This is a rare opportunity to join a respected and rapidly growing Bitcoin-based fintech business!
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