WHAT IS BITREFILL?

Bitrefill is the global leader in crypto commerce, enabling people to spend cryptocurrency on everyday needs: gift cards, mobile top-ups, subscriptions, and bill payments. The company operates profitably, serving millions of users across 180+ countries for more than 10 years.

The team is distributed, roughly 90 people across multiple time zones. Product decisions are made close to the work. The role sits within a focused squad of 5-7 people: engineers and designers who take pride in what they ship. The environment is low on meetings and high on agency.

MISSION

Bitrefill's early product decisions came from people who live on crypto themselves. That intuition built the foundation, but the company has reached a scale where intuition alone is not enough. This role is about turning scattered knowledge of crypto-native users into a systematic product strategy.

The market is also shifting. DeFi users are moving from speculation toward investing. Yield positions, airdrop proceeds, stablecoin salaries: real wealth that people want to use without friction. Bitrefill needs a product manager who understands this transition and can build for it.

THE HARD PROBLEMS

This role exists because these challenges, and many more, remain open:

• Users hold assets across Arbitrum, Base, Solana, and elsewhere. Checkout needs to feel simple without obscuring the complexity that actually matters.

• WalletConnect sessions drop, signing flows vary across wallets, and mobile browser behavior is inconsistent. A payment experience that works reliably across these conditions does not yet exist.

• When someone claims an airdrop or exits a lending position, they have liquidity. Reaching them at the right moment, without being intrusive, is an unsolved design problem.

• High-value users transact thousands per month. A $2,000 gift card purchase requires confidence that the system will work. That trust must be built into the product itself.

WHAT YOU'LL DO

• Own product discovery, planning, and delivery for crypto-native features

• Conduct direct research with users who spend crypto daily: understand their setups, workarounds, and frustrations

• Write specifications with clear requirements and acceptance criteria; manage the backlog; ship end-to-end alongside engineering and design

• Make integration decisions about chains, wallets, and protocols, based on usage data rather than market hype

• Facilitate cross-functional coordination with compliance, marketing, support, and operations

• Represent Bitrefill in crypto communities and at industry conferences

WHO YOU ARE

Experience

• 8+ years in product management, ideally in payments, e-commerce, or fintech

• Track record of shipping products with real adoption

• Experience leading work across distributed teams and time zones

• Practical experience with DeFi: vaults, collateralized positions, bridging, gas dynamics

• Familiarity with wallet UX across desktop and mobile

• Ability to decompose large problems into shippable increments

• Skill in facilitating alignment across engineering, design, and business functions

• Clear written communication: specifications, decision documents, async updates

Working with AI

• AI is already part of the workflow: drafting specifications, building quick prototypes, improving written communication

• Able to close the gap between product thinking and technical implementation

• Self-directed use, not waiting for an AI strategy to be handed down

Mindset

• Skepticism toward hype, curiosity toward actual usage patterns

• Preference for shipping small things that work over large things that do not

• Comfort with ambiguity, paired with the ability to create clarity for others

WHY BITREFILL?

Apart from the perks of working with us, you will become part of a passionate and talented team with high ambitions for a world where crypto is money for everyday use.

You will find a challenging workplace and a great education regarding everything involving crypto.

We are a remote-first company, since before it was cool. We believe in the freedom to work remotely and flexibly.

You will join an amazing and creative group of people who love building new things and making an impact.

At Bitrefill, you're given real ownership over your work and the trust to get things done. You just need to roll up your sleeves and get started.

There’s always someone around to bounce ideas off and collaborate with, as well as regular gatherings, meetups, and conferences to keep connected beyond the screen.

If you are wondering if this is for you, you can read more here:
- Who we are
- How we work