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We have limited resources but unlimited ideas. Add yours to the mix but be prepared to argue for and against it. You are not your idea. Listen to others and weigh their arguments. Be prepared to change your mind. Seniority is not an argument, it’s a mandate to ensure your team discusses an idea thoroughly.

Our purpose is to make stuff that people want because it makes their lives better. Talk to people, and learn about them and their needs. We prefer simple solutions for actual problems to clever and complex stuff that no one uses.

Everyone’s time is precious, including yours. Book meetings thoughtfully, be clear about agenda and outcomes, privilege asynchronous work and don’t involve people unnecessarily.

If you need something, ask for it. If you have an idea, pitch it. If you have a problem, share it. And if you think you have a solution, do it. Don’t wait for someone else to guess what you are thinking, but be sure that someone will listen and care.

Regardless of your role, there will be times when you will be asked to take the lead and times when you will be asked to commit and support. Excel at both equally.

Your teammates happen to be incredibly good at what they do, but they were hired also for their values and personality. They were cherry-picked as some of the coolest people on earth. Take an interest in them and you may end up finding amazing friendships.

You may work from home, but you don’t work alone: you are part of a diverse team of people from all over the world. Everyone thinks differently, worships differently, and jokes differently. Expect disagreements and misunderstandings, assume good intentions, and be honest and respectful.

Honest praise and recognition are the easiest to give away, so be generous with it: highlight your colleague’s strengths, and make sure they know you appreciate their help. Criticism is harder, but it is twice as useful when paired with love: let others know how they can improve. Feedback is how we grow, so give it whenever you can.

Everyone has their own role and tasks, but we all share the same mission. There’s no such thing as “not my job”: if something needs doing, either handle it or make sure it gets handled.

Pioneering is uncomfortable, there are no maps, and the answers are not online. When you are doing stuff for the first time, you only learn by doing. Try, experiment, verify. Failing is fine, procrastinating is not.